I purchased a TimeOut Deluxe in January 2014 and when I went down to pick it up, it was all assembled. Exactly as ordered. Dale took the time to check it against the order with me, and I took it home.
It was too cold to bring the bike down for installation of the hitch, but when I did, Dale did a first rate job of installing it and wiring in both the lights and brake controller.
The entire process was easy and Dale is a great guy!