Motorcycle Campers and Trailers from Escapade, Time Out, Kompact Kamp, and More!

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Shipping/Returns

Open Road Outfitters uses multiple methods to ship your orders in the most timely manner.

Ordered items to be drop-shipped directly from a manufacturer are sent to manufacturers for fulfillment in one business day. Shipping rates are quoted from UPS but we may also use FedEx or USPS Priority Mail. This is because we do not control the shipping methods that each manufacturer chooses to use.

If An Order is Date Sensitive
E-mail for an expected ship date prior to your order. PLEASE! This is especially true during the height of the riding season from April 1 to September 30.

Return Policy
Unopened, as-new merchandise may be returned within 30 days for a full refund of the value of the merchandise. You are responsible for return shipping charges. Sorry, we cannot offer refunds for opened merchandise.

Opened hitches are subject to a 20% restocking fee if re-plating is required or the hitch is returned with missing hardware.

Warranty Service
For trailers and campers: Warranty services vary by manufacturer. If your trailer requires service within the warranty period, please contact us for assistance. We may refer you to the manufacturer or an authorized local repair facility, depending on the manufacturer's policy.

For all other merchandise: Warranty services are provided by the manufacturer of record for a given product. If a part is defective, please contact the manufacturer for replacement or service.

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